Objectives and requirements

-All-inclusive storage of client data

-A system that supports marketing campaigns

-Enhanced teamwork

-Reliable handling of warranty issues

-Mobile access

-An easy-to-use professional solution

-Flexible software that can grow with the company

Uses and benefits

-A central database with all customer information available at a glance

-Improved quality of customer data

-Up-to-date information for all employees

-Instant overview of all customer interaction including correspondence, phone calls, offers, etc.

-Access to all information anywhere, even on the move

-Well-structured and cost-efficient work processes

-Transparent analysis and controlling

Conclusion

Zsolt Szabadi, managing director and owner:

"With CAS genesisWorld we have implemented a professional CRM solution to handle tasks more precisely, quickly and cost-effectively. CAS genesisWorld plays an important role in decision making and improving customer relations."

For more info about this case, plase download the brochure HERE